I’ve been studying apologies—and the people who can’t give them—for more than two decades. But you don’t need to be an expert on the subject to recognize when a bad apology flattens you. Here’s a list of the nine essential… Read More »The 9 Rules for True Apologies
Someone has said “If two people always agree on everything, one of them is unnecessary.” If this is true, then human relations will inevitably involve conflict. We have different needs/wants/goals; different priorities for these; and different ideas on how to… Read More »Conflict Management in Church and Home
Is someone in your family not speaking to another member of your family? Has it been going on for weeks, months, or even years? That’s a Relationship Cutoff. A relationship cutoff is when a member of a family quits relating… Read More »Relationship Cutoff